Customer Survey Results

Wendekreisen distributes a survey to all customers who have booked directly with us and completed their holiday. The results are live and translated into the bar graphs below.

Your first impression of the overall company profile:

The response time and quality of service throughout the booking process:

The welcome, friendliness and quality of information at vehicle collection:

The overall performance of your rental vehicle:

The Interior condition and quality of equipment:

The interior cleanliness and overall hygiene standards:

The on-road support line (Technical Assistance):

The welcome, friendliness and quality of information at vehicle return :

Your overall impression after completing a hire with Wendekreisen Travel Ltd.:

Key

Excellent
Good
Average
Below Expectation
Poor
Did not use
 

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