Customer Survey

Dear Valued Customer,

We appreciate your time and effort to complete this questionnaire. Monthly result evaluations aim to monitor and improve our operations and service provision to you. All data submissions are completely confidential.

 

Please rate the following:

1. Your first impression of the overall company profile
2. The response time and quality of service throughout the booking process
3. The welcome, friendliness and quality of information at vehicle collection
4. The overall performance of your rental vehicle
 
5. The Interior condition and quality of equipment
6. The interior cleanliness and overall hygiene standards
7. The on-road support line (Technical Assistance)
8. The welcome, friendliness and quality of information at vehicle return
9. Your overall impression after completing a hire with Wendekreisen Travel

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